SaviCoin Merchant Service Agreement

1. Agreement Overview

This SaviCoin Merchant Service Agreement (hereinafter referred to as "this Agreement") is entered into by the SaviCoin platform (hereinafter referred to as the "Platform" or "we") and merchants certified by the platform (hereinafter referred to as "Merchant" or "you").

When you apply for, activate, or use the merchant services of the SaviCoin platform, it means you have fully read, understood, and agreed to accept all the contents of this Agreement and the related rules of the platform.

Important Notice

• In addition to complying with this Agreement, merchants must also comply with other relevant platform rules, announcements, and risk control requirements.

• The platform reserves the right to adjust and update this Agreement from time to time according to business development, laws and regulations, or risk control needs. The updated Agreement will take effect after being announced on the platform.

• The relationship between the merchant and the platform is an independent cooperative relationship. The platform does not participate in the merchant’s actual transaction activities and does not bear joint liability for any actions of the merchant.

2. Merchant Eligibility

1. Scope of Application

This Agreement applies to the following users:

• Merchants who have been certified by the platform

• Users who are applying for merchant certification and have paid the deposit

• Users who have applied to cancel merchant status but whose deposit is still frozen by the platform

2. Merchant Certification Requirements

Applicants for merchant status must submit the following materials according to platform requirements:

• Personal identification documents

(such as original photos of ID card / household registration information page, etc.)

• Contact information

(phone / WeChat / Telegram, etc.)

• Emergency contact information

(including: emergency contact name, phone number, relationship with applicant, etc.)

• Proof of permanent address

(such as property ownership certificate / rental contract / utility bills, etc.)

The proof of address must meet the following requirements:

• Property ownership certificate must clearly show: owner’s name, property address, and official seal

• Rental contract must show: tenant’s name, rental address, landlord’s signature and seal, and both parties’ ID numbers

• Utility bills must be recent and clearly show the payment address

• Payment of the merchant deposit as specified by the platform

(the specific amount is subject to the platform’s public notice)

3. Merchant Certification Process

The merchant application process is as follows:

Submit materials → Pay deposit → Platform review → Notification of review results

Generally, the review period is 1 - 3 business days.

3. Merchant Services

After being certified by the platform, merchants can enjoy the following services:

1. Advertising Publishing Rights

Merchants can publish:

• Buy digital asset advertisements

• Sell digital asset advertisements

2. Dedicated Customer Service

Merchants can receive:

• One-on-one dedicated customer support

• Priority handling of transaction issues

3. Merchant Certification Badge

After certification, the platform will display an exclusive certification badge for the merchant.

4. Platform Value-added Services

The platform may provide other value-added services and benefits to merchants based on business development.

4. Deposit System

1. Deposit Requirements

Merchants are required to pay and have frozen a corresponding amount of deposit as required by the platform.

The current merchant deposit standard is: 5000 USDT

The specific amount is subject to the latest platform announcement and page display.

2. Deposit Deduction Situations

If any of the following situations occur, the platform has the right to partially or fully deduct the merchant’s deposit:

• Merchant bears primary responsibility in transaction disputes

• Suspected money laundering, fraud, or other illegal activities

• Violating platform trading rules or risk control requirements

• Failure to timely report account freezes, abnormalities, or risk situations

• Actions causing damage to the platform, users, or market

• Other serious violations

3. Deposit Replenishment Requirements

If the merchant’s deposit is partially deducted:

The merchant shall replenish the deposit to the platform’s specified amount within 3 business days.

If not replenished on time:

The platform has the right to restrict or suspend merchant privileges.

5. Merchant Conduct Standards

1. Trading Standards

Merchants must comply with the following requirements during transactions:

• Use payment accounts consistent with real-name authentication for transactions

• Do not use accounts not belonging to themselves for payments or receipts

• Do not induce users to conduct offline transactions

• Complete order processing on time, no malicious delays

• Ensure transaction information is true, valid, and complete

2. Prohibited Behaviors

Merchants must not engage in the following behaviors:

• Money laundering, fraud, and other illegal activities

• Manipulating market prices or maliciously disrupting market order

• Disclosing user privacy information

• Insulting or harassing users or platform staff

• False advertising or misleading statements

• Maliciously canceling orders

• Using the platform for illegal fund transfers

• Other behaviors violating platform rules

3. Risk Control and Compliance Requirements

Merchants should actively cooperate with platform risk control and compliance management, including but not limited to:

• Timely reporting of account abnormalities

• Cooperating with platform AML / CFT investigations

• Properly verifying counterparty identity

• Cooperating with platform in submitting supplementary materials
 

6. Merchant Removal Rules

If the merchant exhibits any of the following situations, the platform has the right to revoke merchant status:

1. Transaction violations

Including but not limited to:

• Inducing users to trade offline

• Using non-real-name accounts for transactions

• Charging additional fees

• Maliciously manipulating prices

• Maliciously delaying release of coins or payments

2. Merchant performance below standards

Including but not limited to:

• Transaction volume within 30 days below platform average standard

• Order completion rate below platform requirements

• Excessive malicious order cancellations

• High user complaint rate

3. Risk control abnormalities

Including but not limited to:

• Suspected money laundering activities

• Multiple incidents causing user account freezes

• Providing false proof materials

• Involvement in high-risk fund transactions

• Under investigation by judicial or regulatory authorities

4. Other serious violations

The platform reserves the right to decide whether to revoke merchant status based on actual risk situations.

7. Limitation of Liability

• The platform only provides information matching, transaction guarantee, and asset custody services and does not directly participate in specific transactions between users.

• Merchants shall bear their own transaction risks, legal responsibilities, and compliance responsibilities.

• The platform does not bear joint liability for any actions of the merchant.

• Merchants should properly safeguard account information, login devices, and fund security.

• Risks and losses caused by users’ own reasons shall be borne by the users themselves.

8. Termination of Agreement

1. Merchant Voluntary Exit

Merchants may voluntarily apply to cancel merchant status.

The platform will handle related matters after completing the review.

2. Platform Termination of Agreement

If merchants violate rules, exhibit risk abnormalities, or breach platform regulations:

The platform has the right to unilaterally terminate this Agreement and revoke merchant status.

3. Deposit Refund

After termination of the Agreement:

The platform will refund the remaining deposit according to platform rules after confirming there are no unresolved disputes, violations, or risk issues.
 

9. Other Terms

• The final interpretation right of this Agreement belongs to the SaviCoin platform.

• If you have any questions, please contact the platform’s official customer service.

• This Agreement takes effect from the date of publication on the platform.

SaviCoin platform will continuously improve the merchant service system and work with merchants worldwide to build a:

• Safe

• Compliant

• Fair

• Stable digital asset trading environment.