SaviCoin Bank Card Freezing Explanation and Prevention Guide

1. What is Bank Card Freezing?

Bank card freezing refers to the temporary restriction of some or all functions of a bank card by banks, judicial authorities, or regulatory agencies due to risk control, abnormal transaction monitoring, anti-money laundering investigations, or case investigations.

After freezing, users may experience situations such as inability to transfer funds, receive payments, withdraw cash, make purchases, or restrictions on bank account usage.

During digital asset OTC / C2C transactions, the risk of bank card freezing is relatively high and is generally divided into the following types:

1. Bank Risk Control Freezing

Triggered automatically by the bank’s risk control system when abnormal transaction behavior is detected in the account.

Usually manifested as: temporary transaction restrictions / non-counter limitations / suspension of some account functions.

2. Judicial Temporary Freezing

Temporary freezing of the account by public security or judicial authorities for case investigation purposes. The freezing period is usually: 36 hours to 72 hours, with some cases possibly extended.

3. Judicial Long-term Freezing

If the account is involved in case fund investigations, the court or judicial authorities may implement long-term freezing.

The freezing period may last: six months, one year, or longer, depending on the judicial authority’s handling results.

2. Common Reasons for Bank Card Freezing

1. Reasons for Bank Risk Control Freezing

The following situations are likely to trigger the bank risk control system:

• Transfer remarks containing digital asset-related keywords (e.g., BTC, USDT, ETH, virtual currency, etc.)

• Frequent large transfers late at night

• Multiple frequent payments and receipts within a short time

• Sudden large fund flows after long-term inactivity of the bank card

• Income obviously inconsistent with account identity information

• Rapid inflow and outflow of account funds

• Abnormal fund movements detected by the bank’s AML risk control system

• High-frequency OTC / C2C trading activity

2. Reasons for Judicial Freezing

The following situations may lead to judicial freezing:

• Receipt of funds suspected to be from fraud, gambling, point-running, money laundering, or other illegal sources

• Counterparty accounts involved in case investigations

• Account listed as part of the flow chain of involved funds

• Financial transactions with high-risk accounts

• Receipt of funds from unknown sources

• Involvement in abnormal cross-regional fund transfers

3. Effective Measures to Prevent Bank Card Freezing

(1) Transaction Behavior Norms

1. Strict Real-name Transactions

Please ensure:

• Platform real-name verification name

• Bank card account holder name

• Payer account name

The three should be consistent. Avoid:

• Using others’ bank cards

• Receiving non-real-name payments

• Using third-party accounts for transactions

2. Reject Transfers Not Made by Yourself

If you receive:

• Payments from non-trading counterparties

• Transfers from unknown sources

• Third-party payments

Please immediately:

• Refuse the transaction

• Return the funds via the original route with a note:

“Transfer error” or “Wrong payment” to avoid associating your account with risky funds.

3. Avoid Sensitive Transfer Remarks

Please do not use in transfer remarks: BTC/USDT/ETH/digital currency/virtual currency/coin merchant sensitive words.

Recommendation: keep transfer remarks empty or use ordinary daily remarks.

(2) Fund Management Strategies

1. Separate Account Management

It is recommended that users:

• Separate bank cards for receiving payments and daily expenses

• Prepare dedicated OTC / C2C receiving cards

• Avoid storing large sums on receiving cards for long periods

• Do not use salary cards for digital asset transactions

2. Bank Card Rotation Mechanism

It is recommended to prepare at least 3 or more bank cards for rotation.

This includes:

• Different banks

• Different accounts

• Different receiving cycles

Recommendations:

• Regularly change receiving bank cards

• Pause usage for a period after use before using again

• Avoid long-term high-frequency use of the same bank card

4. Handling Procedures After Bank Card Freezing

(1) Confirm Freezing Information

After the bank card is frozen, please contact the issuing bank immediately to confirm:

• Freezing period

• Freezing status

• Freezing authority

• Reason for freezing

• Type of freezing (bank freezing / judicial freezing)

(2) Bank Risk Control Freezing Handling Process

1. Prepare Relevant Materials

Usually required materials include:

• Original ID card

• Bank card

• Recent bank statements (with bank stamp)

• Platform transaction records

• Proof of legitimate income source

• Explanation of fund sources

2. Go to the Bank Counter for Processing

Users should:

• Truthfully explain the transaction situation

• Cooperate with the bank’s AML investigation

• Provide relevant supporting documents

Generally, the bank risk control freezing handling period is about 3–5 working days, depending on the bank’s processing results.

(3) Judicial Freezing Handling Process

1. Prepare Relevant Materials

Including but not limited to:

• Identification documents

• Complete bank statements

• Platform transaction records

• Chat records

• Proof of legitimate income source

• Explanation of fund sources

If platform assistance is needed, users can contact SaviCoin official customer service to apply for transaction proof.

2. Handling Process

Users need to:

• Contact the freezing authority to understand the case situation

• Cooperate with police investigation

• Provide complete evidence materials

• Apply for unfreezing or partial fund unfreezing

3. Special Notes

• After unfreezing, it is recommended to promptly transfer funds to avoid being frozen again. Judicial freezing usually has a longer handling period. Please patiently cooperate with the judicial investigation.

5. Special Reminders from SaviCoin Platform

1. Transaction Security Recommendations

Please only trade with:

• Platform-certified merchants

• Highly reputable users

Reject:

• Abnormally low price offers

• Funds from unknown sources

• Requests for private transactions

2. Keep Complete Transaction Evidence

Please properly keep:

• Platform order records

• Bank statements

• Transfer screenshots

• Chat records

• Payment and receipt vouchers

To facilitate subsequent:

• Bank audits

• Platform appeals

• Judicial investigations

3. Platform Customer Service Support

If users need:

• Platform transaction proof

• Order records

• Fund flow explanations

Please contact:

SaviCoin official customer service.

4. Judicial Assistance Explanation

If judicial authorities require platform assistance for investigations, they must contact the platform’s legal department through formal judicial procedures. The platform will cooperate with relevant investigations in accordance with the law.

6. Summary Recommendations

Digital asset OTC / C2C transactions carry certain fund risks.

SaviCoin recommends all users to:

• Establish a multi-bank card rotation system

• Strictly implement fund risk isolation

• Use real-name accounts for transactions

• Maintain normal and reasonable transaction behavior

• Avoid high-frequency abnormal payments and receipts

• Regularly check bank card status

• Properly keep transaction records

If you encounter bank card freezing, please remain calm and handle related issues legally and compliantly.