SaviCoin Platform Advertiser Management Guidelines

I. Basic Principles

1. Qualification Requirements

To apply to become an OTC / C2C advertiser on the SaviCoin platform, the following conditions must be met:

• Complete the platform’s advanced KYC real-name authentication

• Pay the full merchant deposit as required by the platform

• Pass the platform’s risk review and qualification audit

Only after passing the review can one officially become a platform advertiser and conduct OTC / C2C advertising trading business.

2. Service Standards

High-quality advertisers should consistently maintain:

• Timely payment

• Timely release of coins

• Prompt response to user messages

• Quick order processing

• Stable online service status

The following behaviors are prohibited:

• Canceling orders without reason

• Malicious complaints

• Malicious order blocking

• Maliciously delaying transactions

• Snatching low-price orders

• Long delays in processing orders

If the advertiser is offline, they should proactively enable the: [Pause Business] status to avoid affecting the normal user trading experience.

3. Service Attitude

Advertisers should:

• Maintain a good service attitude

• Respect platform users and staff

• Communicate politely

• Abide by the principles of honesty and fair trading

Strictly prohibited:

• Insulting users

• Malicious harassment

• Threatening or intimidating

• Using uncivil language

4. Compliance Requirements

Advertisers must be familiar with and strictly comply with: the , platform AML / CFT risk control rules, platform trading rules, and platform merchant management system.

Advertisers should actively cooperate with the platform in:

• Risk review

• Source of funds verification

• AML investigations

• Judicial and regulatory investigations

II. Trading Norms

Article 1 Payment and Receipt Norms

1. Payment Account Requirements

Advertisers must use accounts consistent with the platform’s real-name authentication information to pay users.

Prohibited:

• Using others’ accounts for payment

• Using non-real-name accounts for payment

• Using third-party payment accounts

2. Receipt Account Requirements

Advertisers must use accounts consistent with the platform’s real-name authentication to receive payments from users.

Prohibited:

• Using accounts not belonging to oneself for receipt

• Using third-party accounts for receipt

• Using illegal payment accounts

3. Handling Abnormal Situations

If users pay or receive payments using non-real-name authenticated accounts, advertisers have the right to:

• Refuse the transaction

• Request the user to cancel the order

• Contact platform customer service for handling

If the advertiser has received non-real-name payments, they should prioritize refunding the funds via the original payment route to avoid:

• Bank card freezing

• Risk account association

• Judicial risks

Article 2 Fund Security Norms

1. Illegal Fund Risks

Advertisers are strictly prohibited from participating in any activities involving:

• Money laundering

• Fraud

• Gambling

• Point running

• Illegal fund transfers or other unlawful financial transactions.

2. Obligation to Cooperate with Freezing

If users experience:

• Bank card freezing

• Payment account risk control

due to receiving payments from advertisers, advertisers must actively cooperate by providing:

• Transfer records

• Transaction vouchers

• Proof of fund sources and other related materials.

3. Handling Advertiser Account Freezing

If an advertiser’s account is frozen, they should immediately contact platform customer service and submit:

• Explanation of the freeze

• Bank notification

• Relevant transaction records to explain the connection with platform transactions.

4. Legal Liability

If advertiser behavior causes:

• Illegal funds flowing into the platform

• User asset losses

• Expanded platform risks

The platform has the right to:

• Cancel advertiser qualifications

• Freeze related assets

• Restrict account functions

• Cooperate with judicial authorities in investigations

In severe cases, the platform will permanently ban the related accounts.

Article 3 Operational Norms

1. Familiarity with Platform Rules

Advertisers should carefully read and be familiar with:

• Platform trading rules

• Advertising rules

• Risk control rules

• Merchant management system to avoid violations due to lack of understanding.

2. Prohibited Behaviors

Advertisers are strictly prohibited from:

• Using names similar to “SaviCoin” official name

• Using the platform’s official logo or counterfeit marks

• Impersonating official staff

• Leaving contact information during transactions

• Guiding users to conduct offline transactions

• Guiding users to trade outside the platform

3. Order Processing Norms

If the advertiser has paid and:

The user does not release coins within 20 minutes,

The advertiser has the right to initiate a complaint.

While online, advertisers must process orders promptly.

If unable to process orders promptly, they should proactively close ads or pause business.

4. Communication Requirements

Advertisers should maintain timely responses in the transaction chat window.

Prohibited:

• Long periods without replying

• Malicious delays

• Passive order handling

III. Penalty Rules for Violations

IV. Advertiser Exit Mechanism

1. Voluntary Exit

Advertisers can apply to revoke their advertiser status via the platform backend.

After platform approval, the deposit will be refunded to the spot account within 7 working days.

2. Disqualification

If advertisers are disqualified due to violations:

The platform will handle according to the actual violation situation:

• Deposit

• Account assets

• Unfinished orders

• Risk funds

If necessary, the platform has the right to permanently restrict the related accounts.

V. Final Statement

The SaviCoin platform reserves the right to adjust and update these guidelines according to:

• Changes in laws and regulations

• Regulatory policy requirements

• Risk control needs

• Platform operational requirements

The updated rules will take effect officially after being announced on the platform.

The final interpretation right of these guidelines belongs to the SaviCoin platform.